Terms & Conditions
These Terms and Conditions govern the use of Tech2BD and all purchases made through this website. By accessing or using this website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations of the People’s Republic of Bangladesh, including the Consumer Rights Protection Act 2009 and relevant e-commerce guidelines.
1. Account Registration and Security
To place orders, you may need to create an account with accurate and up-to-date information. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account. If you suspect unauthorized use of your account, you should notify us immediately through our contact channels.
2. Product Information and Pricing
We try to provide accurate product descriptions, images, prices, and stock information. However, minor variations in color, packaging, or design may occur. Prices and availability are subject to change without prior notice. In case of obvious pricing errors or system mistakes, we reserve the right to cancel orders or adjust invoices after informing you.
3. Orders, Confirmation and Cancellation
After you submit an order, you may receive an acknowledgement by SMS, email, or on-site notification. This acknowledgement confirms that we have received your order, but it does not guarantee acceptance. An order is considered confirmed only when it is verified by our team and prepared for dispatch. We reserve the right to cancel or refuse any order due to stock unavailability, suspected fraud, incorrect pricing, or incomplete information. If any payment has already been made for a cancelled order, it will be refunded according to our Refund and Return Policy.
4. Payments
We may support multiple payment methods, including Cash on Delivery (COD), mobile financial services (such as bKash, Nagad, Rocket), bank cards, and other approved gateways. By providing payment information, you confirm that you are authorized to use the selected payment method. All online transactions are processed through secure gateways as per local banking and payment regulations.
5. Delivery, Shipping and Risk of Loss
Delivery timelines shown on the website are estimates and may vary due to courier operations, traffic, public holidays or uncontrollable events. Delivery is typically available within Bangladesh in serviceable areas of our logistics partners. Risk of loss or damage to the products transfers to you upon delivery to the address you have provided or upon handover to you or your representative. You are requested to check the parcel condition at the time of delivery whenever possible.
6. Returns, Replacement and Refunds
Our Return and Refund rules are described in the Return Policy. In general, you may be eligible for return or replacement within a limited period if the product is defective, wrong, damaged, expired, or significantly different from its description, subject to inspection and compliance with the conditions stated in the Return Policy. Certain categories such as intimate items, perishable goods, software, or items marked as non-returnable may not be eligible for return as per applicable regulations.
7. Use of Website
You agree not to use this website for any unlawful purpose or in a way that may harm, disable, overburden, or impair the website or interfere with other users. You must not attempt to gain unauthorized access to any part of the site, other accounts, or computer systems connected to the platform, including through hacking, password mining, or any other means.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, icons, and software, is the property of Tech2BD or its content suppliers and is protected under applicable copyright and intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content without our prior written consent, except for personal, non-commercial use as allowed by law.
9. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of personal information are described in the Privacy Policy. By using this website, you also agree to the practices described in the Privacy Policy, which is aligned with applicable data protection guidelines in Bangladesh for digital commerce.
10. Limitation of Liability
To the maximum extent permitted by Bangladeshi law, Tech2BD shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use the website or products, including but not limited to loss of profits, data, or goodwill. Our total liability for any claim related to a specific order will not exceed the value of that order.
11. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the People’s Republic of Bangladesh. Any disputes shall preferably be resolved amicably through our customer support channels. If a dispute cannot be resolved informally, it may be referred to the appropriate courts or tribunals in Bangladesh having jurisdiction, in accordance with applicable consumer protection and e-commerce regulations.
12. Changes to Terms
We may update these Terms and Conditions from time to time to reflect changes in law, business practices, or service offerings. Updated versions will be posted on this page with a revised effective date. Continued use of the website after such changes will constitute your acceptance of the updated Terms and Conditions.
